About Us

Cosy products, thoughtfully chosen

Kotoisa is an independent online retailer based in North Wales, United Kingdom. We bring together cosy clothing, bedtime self-care, bookish accessories, thoughtful gifts, tea and digital colouring books for slower days and comforting moments.

Who makes and fulfils the products?

Some products feature original work by our sister creative studio, Squirrel & Sage Studios. Others are sourced from independent brands, print-on-demand partners, wholesale suppliers or trusted retail partners. Products in the same order may therefore arrive separately, and delivery timings can vary by item.

Who you buy from

Kotoisa is the retailer and checkout owner for purchases made on this website. We handle customer service and returns. Product pages explain what you are buying, and the final delivery options and costs are shown before payment at checkout.

Talk to us

Questions about a product, order or delivery are welcome. Email hello@kotoisa.co.uk or use our Contact page. Please allow up to three working days for a response during busy periods.